We are a cash-free business, but you are still welcome to tip your service provider in cash.

 

We ask that you do not bring any children, guests, or pets (service animals are allowed) to your appointments. This is a safety precaution and also allows your service provider to be more present and connected with you. If your child is immobile and in a carrier, an exception can be made, just please call ahead.

 

 

Cancelation Policy

Your reserved appointment time is exclusively for you.  We kindly ask you to provide us with at least a 24-hour notice for all appointment cancellations and rescheduling. If you cancel or need to reschedule within 24 hours we charge the full price of your booked services. Thank you for your understanding.

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Late Arrival

We understand that it can be difficult at times to arrive on time for appointments. Please text or call and let us know if you will be late. We will try our best to accommodate you; however, out of respect for other clients’ time, we cannot guarantee the full service time if you are late. We will do what we can in the time allowed.

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Memberships

We no longer offer memberships, however we still honor current active memberships. If you would like to cancel your membership, you are welcome to contact us at anytime. If you choose to cancel, you will not be able to restart your membership in the future.

 

Please note that membership credits do not accrue and you will need to visit during each billing cycle or that credit will expire at the start of the next billing cycle. If you choose to come in before your membership renews (and have already used the credit for that month) or if you would like to come in more than once during a billing cycle, you will be required to pay for your appointment at the discounted membership price.

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